Processing Times

We dispatch orders within 1 business day. During busy sale periods, restocks & new product launches, there may be delays due to a high volume of orders.

Domestic Shipping

Standard shipping: Approximately 4-6 business days after leaving the warehouse.

Express shipping: Approximately 1-3 business days after leaving our warehouse. 

Please note that the above are estimates provided by our courier, Australia Post. Once items leave our warehouse, we are unable to control the speed in which items are delivered. 

Domestic Shipping Costs

Orders under $80 AUD:

$9.95 Standard Shipping | $15.95 Express Shipping

Orders over $80 AUD: 

Free Standard Shipping | $5.00 Express Shipping

International Shipping

New Zealand 

Orders Under $80 AUD -  $9.95 AUD Standard Shipping

Orders Over $80 AUD - Free Standard Shipping

International Shipping Costs (Standard)

United States of America & Canada: $12.95 AUD (5-9 business days)

Rest of World: $19.95 AUD 

Free International Standard Shipping on orders over $100

International Duties and Other Fees 

If you place an order from Konsilee, for delivery outside of Australia, you may be required to pay some additional charges, such as import duties, taxes, customs and other fees associated with the purchase and delivery of our products. Please be aware that these fees are NOT included in the pricing of our products or the shipping cost. 

Unfortunately, we have no control or influence over any aspects of the duties or import fees that may be applicable to you and are unable to advise you if these fees may be applicable to your area. If you need more information, it may be helpful to contact your local customs office. 

We appreciate your support!