Once your order has been shipped, you will receive an email notification confirming that it is on its way. This email will include a tracking link (number) that provides the latest updates on your order's location and estimated delivery date. For any inquiries or concerns about your order's delivery, please contact Australia Post directly.

For more information on our shipping timeframes and/or prices, please visit our shipping information page.

For all change of mind returns, please kindly read our return policy in full, then, send us a message below to initiate a return request.

Dreaming of collaborating with Konsilee? We'd love to hear from you! We’ve got a special application form made just for you - check it out here. We can’t wait to see what magic we can create together!

Have a question? Head over to our Frequently Asked Questions page—we’ve covered loads of common queries there! If you don’t find the answer you’re looking for, feel free to reach out using the form below.