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Frequently Asked Questions
Next Neutrals Restock Expected: Mid March 2025
If the product you’re looking for is out of stock, don’t worry—we’ve got you covered! Simply subscribe to our mailing list (at the bottom of this page) to be the first to know when it’s back. Our products are in high demand, but don't worry, we restock regularly, so stay tuned and don’t miss out!
Pastels Collection: Our dreamy pastel shades—Bubblegum, Lilac, Sky, Clover, and Lemon—are restocked in limited releases throughout the year, based on demand.
Our Next Pastels Restock is expected: Early April 2025!
Please ensure to join our mailing list and follow us on social media, to be notified of the restock! You won't want to miss it, as these shades will go fast!
Once your order has been shipped, you will receive an email notification confirming that it is on its way. This email will include a tracking link (number) that provides the latest updates on your order's location and estimated delivery date. For any inquiries or concerns about your order's delivery, please contact Australia Post directly.
For more information on our shipping timeframes and/or prices, please visit our shipping information page.
For all change of mind returns, please kindly read our return policy in full, then, send us a message below to initiate a return request.
Dreaming of collaborating with Konsilee? We'd love to hear from you! We’ve got a special application form made just for you - check it out here. We can’t wait to see what magic we can create together!
Have a question? Head over to our Frequently Asked Questions page—we’ve covered loads of common queries there! If you don’t find the answer you’re looking for, feel free to reach out using the form below.
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